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Bulk Despatch Operative

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Date: 17-Jun-2022

Location: Avonmouth, GB

Company: Hovis

Welcome to Hovis Avonmouth - Bristol. We are the proud guardians of over 130 years of baking experience that make up our iconic and much-loved brand. We produce bread and bakery products created with Hovis goodness at the heart of each. We deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where we also make Mothers Pride and Ormo products. 


We are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Our success is a result of the hard work of our people;  they are experts in their field whether it’s baking, manufacturing, logistics, engineering, or the many departments within the central functions team based in our head office in High Wycombe. We are a values-led business and expect our colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working.



  • To report punctually for work and to advise the bakery as per the company’s absence reporting procedure - in good time - when unable to do so.
  • The company clocking in and out procedure to be adhered to at all times.
  • To observe the checking in and checking out procedures as applied.
  • To observe and adhere to all Company rules and procedures , including all aspects of Health, Safety and Hygiene including the wearing of all  Personal Protective Equipment, when on site.
  • To maintain a high standard of behaviour and appearance of self, that upholds and enhances the company image, including the wearing of the company uniform.
  • Despatch Operative must obtain the agreement of the Despatch Team Leader/Shift Manager, or nominated deputy, to ensure no other work is required to be completed before they finish their shift, if still within the daily working pattern.
  • To ensure all hazards and accidents are reported immediately, in accordance with company policy.
  • To undergo training so that all duties within the department can be carried out to the required standard.
  • To comply with the “Clean as you go” housekeeping responsibilities
  • To ensure that all documents are accurately recorded so that: 
  • The correct products and quantity are accurately received into Despatch.
  • The detailed picking and assembly of individual customer orders.
  • The reconciliation of product available against product to be despatched.
  • The correct despatch adjustments are actioned.
  • The correct orders are loaded onto the correct vehicle.  
  • To safely operate equipment that may be required to carry out despatch duties, such as the use of rola-trucs, forklift and basketeers.
  • Maintaining product coding and product quality.
  • To minimise operational errors which may result in a loss to the business?
  • To ensure your team leader/shift manager is notified of products not received or issued to orders.
  • Other duties that may be required for the efficient running of the despatch department
  • Daily check list to be completed for rola-trucs upon the commencement of each shift.


Why work for us and our benefits:

At Hovis, we understand the importance of looking after our colleagues, so we provide a variety of benefits in addition to their salaries. The benefits we provide at Hovis are as varied as the people who receive them but they are offered with the intention of creating value to them personally over and above their salaries

  • There is a range of colleague benefits available, which individuals can select based on their needs.

  • Our benefits scheme is called Hovis Choice, which offers a variety of savings and cashback offers on day to day living and much more including eyecare vouchers, and a healthcare scheme to suit everyone.  It also includes our Cycle to Work scheme where you can obtain a brand new bike at a significant saving

  • We offer competitive annual leave entitlement and flexibility where possible in order to create a healthy work-life balance

  • We celebrate loyalty with our generous long service and colleague recognition schemes

  • We offer three levels of pensions

Hovis values diversity and is committed to promoting equal opportunities in the workplace. Every job applicant, employee or worker will be treated fairly and equally with dignity and respect regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, social class, nationality, ethnic or national origin, religious belief, union membership, political opinion, sex, sexual orientation or any other protected characteristic.