Compliance Manager

Date: 31 May 2024

Location: Avonmouth, GB

Company: Hovis

Welcome to Hovis. We are the proud guardians of over 130 years of baking experience that make up our iconic and much-loved brand. We produce bread and bakery products created with Hovis goodness at the heart of each. We deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where we also make Mothers Pride and Ormo products. 


We are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Our success is a result of the hard work of our people;  they are experts in their field whether it’s baking, manufacturing, logistics, engineering, or the many departments within the central functions team based in our head office in High Wycombe. We are a values-led business and expect our colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working.


What’s the opportunity?


An exciting opportunity has arisen for a Compliance Manager at our Avonmouth site, in which you would identify, manage, control, and deliver in full, all aspects of food safety and legal compliance both for brand and own label customer standards. A big part of the role would be supporting the technical manager and site in managing and developing site systems and teams to ensure effective delivery of an operationally excellent food manufacturing facility in line with business requirements.


What will you be doing?


  • Ensuring the site meets company, retailer, industry, operational and legal standards.
  • Providing technical support to other site functions and the wider business.
  • Managing complaints investigations, determining root causes, and implementing timely corrective and preventive actions.
  • Supporting the Technical Manager and stepping in when needed.
  • Leading and efficiently closing external audits.
  • Managing the internal audit program to promote compliance and drive improvement.
  • Being an approachable and proactive member of the Site Management Team, offering expertise on technical, food safety, compliance, and quality matters while contributing to broader business initiatives.
  • Developing and delivering food safety and quality training programs.
  • Investigating food safety, compliance, and quality issues, identifying root causes, and implementing preventive actions.
  • Overseeing the site's corrective action program to foster continuous improvement.
  • Providing trend information and reports on key quality/safety indicators and implementing measures for ongoing enhancement.
  • Serving as the primary point of contact for day-to-day technical matters.
  • Actively participating as a member of the HACCP team.
  • You will be able to understand workstreams and identify critical paths from a delivery perspective.

We're looking for someone who has true leadership qualities and can take ownership of this function within Hovis. You'll own what you do and have a knack for influencing different stakeholders in a positive way. Your positivity, encouragement, and consistency will help you guide individuals towards specific tasks and behaviours.


What are ‘must haves’ from you?


  • Third Level Qualification in relevant Food Science / Technology discipline
  • Food Safety Management experience
  • BRC & third-party audit exposure
  • Strong background in HACCP principles
  • Experience of working with Retailers
  • Excellent communication & influencing skills
  • Auditing experience
  • Action-oriented and energetic
  • Good Verbal & Numeracy skills
  • Experience of delivering Training
  • IT literate


What would be ideal?


  • Food Hygiene Level 4
  • HACCP Level 3
  • Lead auditor
  • Training experience


Why work for us and our benefits:


At Hovis, we understand the importance of looking after our colleagues, so we provide a variety of benefits in addition to their salaries. The benefits we provide at Hovis are as varied as the people who receive them but they are offered with the intention of creating value to them personally over and above their salaries


  • There is a range of colleague benefits available, which individuals can select based on their needs.

  • Our benefits scheme is called Hovis Choice, which offers a variety of savings and cashback offers on day to day living and much more including eyecare vouchers, and a healthcare scheme to suit everyone.  It also includes our Cycle to Work scheme where you can obtain a brand new bike at a significant saving

  • We offer competitive annual leave entitlement and flexibility where possible in order to create a healthy work-life balance

  • We celebrate loyalty with our generous long service and colleague recognition schemes

  • We offer three levels of pensions


Hovis values diversity and is committed to promoting equal opportunities in the workplace. Every job applicant, employee or worker will be treated fairly and equally with dignity and respect regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, social class, nationality, ethnic or national origin, religious belief, union membership, political opinion, sex, sexual orientation or any other protected characteristic.