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Logistics Team Leader

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Date: 12-Jan-2022

Location: Dagenham, GB

Company: Hovis

Welcome to Hovis. We are the proud guardians of over 130 years of baking experience that make up our iconic and much-loved brand. We produce bread and bakery products created with Hovis goodness at the heart of each. We deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where we also make Mothers Pride and Ormo products. 


We are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Our success is a result of the hard work of our people;  they are experts in their field whether it’s baking, manufacturing, logistics, engineering, or the many departments within the central functions team based in our head office in High Wycombe. We are a values-led business and expect our colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working.

We currently have a fantastic opportunity to join the Dagenham Logistics function as a Team Leader.


We are looking for the right person to support the FLM in every aspect of the operation by managing and organising a diverse team of Distribution personnel including Drivers and Warehouse Operative.  Our sole aim is to consistently and efficiently meet order-fill requirements in line with the agreed client loading and delivery schedule “In Time, On Time, In Full” and within agreed budget levels.  In addition, you will be responsible for managing the team in a way that supports the Company’s ethos on Safety, Quality, Continuous Improvement and high working standards.




  • Work closely with your team, utilising their abilities and consistently driving them to achieve all targets and KPIs using engaging and coaching behaviours.
  • Monitor Health & Safety compliance within the function, ensuring that safety is paramount and that unsafe behaviour is discouraged.
  • Ensure compliance with all business systems including SAP, PTL, T&T,PM3, BOBJ, Microlise and Tachomaster.
  • Monitor the daily return of all documentation associated with Logistics Primary/Radial and Despatch functions.
  • Ensure the compliance of all Company policies, procedures, processes and systems applicable to the function.
  • Ensure that SOPs and SSOW are applied and that all MHE and associated activities are “fit for purpose”.
  • Allocate and arrange staffing cover as necessary to suit departmental needs.
  • Deal with ad-hoc journeys efficiently to resolve any unplanned or unscheduled requirements.
  • Ensure employees hours and agency costs are correct and issued at a time agreed with the appropriate Manager.
  • Carry out all necessary compliance checks to ensure drivers work within Tachograph Working Time Regulation legislation and deal quickly and effectively with any infringements (DCRS).
  • Partake in route / schedule planning and PM3 analysis.
  • Collate daily KPI targets.
  • Maintain a good working knowledge of Primary/Radial routes and Warehouse.
  • Deputise for the First Line Manager as and when required.
  • Maintain all aspects of customer service levels throughout the operation, with particular focus on “On Time, In Full, Every time” order availability.


The ideal candidate will be one that is passionate not only about the work they do but the brand they work for.  They will also be able to focus individuals on specific tasks and behaviours, by bringing a positive, encouraging and consistent approach and are able to create an environment of continuous improvement to drive company standards and departmental efficiencies.


Ideal Experiences / Qualifications / Capabilities:



  • Experience in previous supervisory role
  • Strong numeracy and literacy skills
  • Strong IT skills with the ability to quickly adapt to the use of unfamiliar or in-house systems
  • Ability to work on own initiative
  • Be adaptable, flexible and demonstrate a willingness to accept changes/resolve issues in accordance with operational requirements at short notice
  • Strong communication and interpersonal skills – ability to influence and persuade
  • Resilient, highly motivated and enthusiastic



  • Knowledge of Logistics Manufacturing environment (experience of HACCAP, Food Safety and Health & Safety legislative requirements).
  • Knowledge and understanding of systems (with experience of PM3, T&T, PTL,BOBJ,Microlise and Tachomaster).
  • IOSH
  • ILM L2/ILM L3

Why work for us and our benefits:

At Hovis, we understand the importance of looking after our colleagues, so we provide a variety of benefits in addition to their salaries. The benefits we provide at Hovis are as varied as the people who receive them but they are offered with the intention of creating value to them personally over and above their salaries

  • There is a range of colleague benefits available, which individuals can select based on their needs.

  • Our benefits scheme is called Hovis Choice, which offers a variety of savings and cashback offers on day to day living and much more including eyecare vouchers, and a healthcare scheme to suit everyone.  It also includes our Cycle to Work scheme where you can obtain a brand new bike at a significant saving

  • We offer competitive annual leave entitlement and flexibility where possible in order to create a healthy work-life balance

  • We celebrate loyalty with our generous long service and colleague recognition schemes

  • We offer three levels of pensions

Hovis values diversity and is committed to promoting equal opportunities in the workplace. Every job applicant, employee or worker will be treated fairly and equally with dignity and respect regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, social class, nationality, ethnic or national origin, religious belief, union membership, political opinion, sex, sexual orientation or any other protected characteristic.