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AR Associate

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Date: 07-Jun-2019

Location: High Wycombe, GB

Company: Hovis

Hovis is one the UK’s leading food brands. In fact, it’s worth over £400m in retail sales. In a very competitive crowd, we’ve continued to demonstrate category leading product innovation & quality. Our brand heritage and most recent performance is testament to this.

Unsurprisingly, we have bold ambitions for our business & brand.

 

A very exciting opportunity has arisen for an AR Associate to join our fantastic Finance Team in High Wycombe. Reporting into the Head of Transactions, you will be responsible for the sales ledger (customer ledger), transactional activities and all associated query management and commercial administration. Additionally you will be accountable for providing a professional and helpful end to end service to both our internal and external customers. We are looking someone who is tenacious, engaging and who has a clear passion within this field. If this is you, please see further details below and apply today.

 

KEY ACCOUNTABILITIES:


Credit - Ledger Management

  • Day to day ledger management and housekeeping
  • Cash collection and chasing debt
  • Monitor Credit Limits
  • Deductions management
  • Query Management – reason coding on SAP etc
  • Preparation of reports and statements

 

Commercial - Administration

  • Creation and amendment of long term/short term accrual documents and promotional documents on the Blue Planner system
  • Processing of commercial claim invoices and the clearing down of these items back on SAP
  • Sales team invoice trackers
  • Customer audit claim investigation
  • Providing the sales/sales finance team with key information from
  • Track and control overspends and under spends to minimise P&L impact within account
  • Maintain good relationship with the sales team to deliver better results and clearer commercial activity.
  • Investigate and process Price Claims

 

Customer Service

  • Be the first point of contact for query resolution, where appropriate
  • Deal with customers (telephone, face to face and via email)
  • Prompt response to enquiries
  • Handle and resolve to queries and complaints
  • Refer any unrelated/unresolved to right resource in a timely manner
  • Communicate and co-ordinate with internal and / or external customers
  • Build strong relationships
  • Knowledge of customer service practice and principles
  • Support and share knowledge with colleagues
  • Provide general operational support within the team to enhance financial controls.

 

Control and Compliance

  • Operate within legislative/statutory regulations
  • Operate within the business controls framework, following relevant process documents
  • Encourage compliance with internal and external customers to support process improvement.
  • Work with business areas to improve data quality and suggest process improvements
  • Provide feedback on the efficiency of customer service processes
  • Implement and follow through any changes to agreed standards and time scales.
  • Proactively seek and where relevant present process improvements
  • To ensure compliance with Health & Safety Standards

 

Technical Skills

  • Good SAP knowledge
  • FSCM knowledge
  • Credit Control / Cash collection experience
  • Good attention to detail
  • Reconciliation skills
  • Great excel skills

 

 

Location: High Wycombe
Type of role: Full Time, Permanent

Closing  Date: Friday 5th July 
Applicants must have the right to work in the UK


Job Segment: Housekeeping, Business Process, Healthcare, Management

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